Terms and Conditions

When you click the box at the check out process on our website you are agreeing to our terms and conditions. It implies that you've taken the time to go through our policies, terms, conditions, and have decided to accept them. It's crucial to understand these guidelines as they govern your interaction with us.

PKU Perspectives LLC. or its website pkuperspectives.com does not provide any medical advice.  The nutritional information and amino acid information listed on its site is not intended to be and should not be used for or as a substitute for professional medical advice, diagnosis, or treatment. PKU Perspectives is not affiliated with any medical or health establishment and does not warrant or represent that the content listed or expressed is appropriate or safe for your individual health needs.

Phenylalanine information (PHE) as indicated on our site, are approximations and may not be exact. Your reliance on these values should be based on your own judgment and acknowledgement the risks involved. We periodically update these PHE values on our site, but it's important to note that PKU Perspectives does not guarantee their absolute quality or accuracy.  

Reliance on any PHE information on this site pkuperspectives.com is solely at your own risk.  PKU Perspectives makes no representations, warranties, or conditions about the quality or accuracy of any nutritional information on its site including PHE information. Nutritional & PHE information on this site are subject to change without notice and you should check the site regularly for updated information. 

Drop Ships: A portion of our items are shipped from different warehouses, not directly from us. This means these products will be sent independently from your primary order. You might be wondering how to identify these. Well, we've got you covered. On your invoice, these specific items are clearly marked for your convenience. If there's any confusion or if you need more information, don't hesitate. We're just a phone call or text away, ready to offer you the help you need.

Out of Stocks: Sometimes, when you place an order with us, there might be an instance where the item you've selected is not currently available or is on back order. This means it is not in our inventory at the time we're getting your order ready to be shipped out to you. Although we strive to maintain an accurate and up-to-date stock, these situations can occur. We will either refund or ship theses items at a later time. It will be noted on your packing slip.

Return Policy: All food sales are Final.

Shipping Terms & Conditions: Click Here

If any items have been damaged during transit or are missing from the order, we're glad to replace them free of charge. If there are any issues, reach out to us within three days of receiving the order. You can contact our customer service center by calling or texting 866-758-3663 or email us at orders@pkuperspectives.com.

Privacy Policy: At our company, your privacy is our top priority. When you place an order with us, the information you provide, such as your name, address, and credit card number, is heavily encrypted to ensure maximum security. This means that even if someone were to attempt to intercept this data, they would not be able to understand or use it. We also want you to know that we have a strict policy against selling your information to other parties. We respect your privacy and want to maintain your trust. Additionally, we do not keep credit card information on file. Once your transaction is complete, your credit card details are immediately discarded, further enhancing your security.

 
Copyright: PKU Perspectives holds the ownership of all content present on this website. This includes but is not limited to text, codes, visuals such as artwork, photographs, images, and audio-visual material. Basically, everything you see, read, or hear on this website is solely owned by PKU Perspectives. They do not confer any other rights related to this website or its content to anyone else. This means all remaining rights are kept by PKU Perspectives. You are not allowed to modify, alter, publish, distribute, or broadcast any content from this site without getting written permission from PKU Perspectives first. Furthermore, it's not allowed to automatically or systematically collect data from this website.

Enforcement of Copyright: PKU Perspectives is highly committed to safeguarding its copyright. This expressly means that duplicating or copying text from our site without obtaining explicit permission is strictly prohibited. If you encounter instances where PKU Perspectives' copyright materials are being used in a way that breaches or could potentially breach the license stipulated above, we ask for your cooperation in reporting this. You can do this by sending an email to our team at sales@pkuperpsectives.com. Alternatively, you may also send us a mail at our postal address, PO Box 696 Pleasant Grove Utah 84062.